XOTIC PERFORMANCE offers a lifetime warranty on manufacturer defects. Warranty does not cover for any labour, installation, or damage incurred.
For product warranty registration, please visit our warranty registration page.
DISCLAIMER OF LIABILITY
Assumption of Risk & Limitation of Liability
By installing or using this product, the Buyer agrees to the following terms:
- Responsibility for Installation & Use – The Buyer is solely responsible for ensuring proper installation and use of the product. Xotic Performance, its distributors, and affiliates (the “Seller”) are not liable for improper installation, misuse, or failure due to insufficient maintenance, vehicle modifications, or poor tuning practices.
- No Implied Warranties – The Seller makes no guarantees beyond those expressly stated in this document. This includes, but is not limited to, implied warranties of merchantability, fitness for a specific purpose, or durability under extreme conditions.
- No Liability for Damages – The Seller shall not be responsible for any direct or indirect damages, including but not limited to vehicle breakdown, personal injury, downtime, repair costs, or financial losses resulting from the use of this product.
- No Coverage for Third-Party Installations – If a third party, such as a mechanic or auto shop, installs this product, the Buyer remains responsible for verifying correct installation. The Seller is not liable damages caused by improper installation, regardless of who performed it.
- Proper Torque & Installation Required – This product must be installed using the correct torque specifications and procedures. Failure to do so may result in product failure. The Buyer assumes all risks associated with improper installation.
LIMITED LIFETIME WARRANTY
- Xotic Performance provides a limited lifetime warranty on all fastener products.
- This warranty applies only to the original purchaser and covers manufacturing defects.
- To submit a warranty claim, the Buyer must provide proof of purchase and return the product own expense for evaluation.
- All warranty claims are subject to Seller approval.
- This warranty does not cover labor costs, vehicle damage, or any expenses related to diagnosing, removing, or reinstalling the product.
- Any signs of misuse, improper installation, modification, or neglect will void the warranty.
- Installed products are not eligible for return or refund under any circumstances unless an manufacturing defect is confirmed by the Seller.
- If the Buyer does not agree with these terms, they may return the unused product within 10 days of purchase, in its original condition and packaging, with proof of purchase for a full refund.
For all returns, defective and warranties or exchanges, we require a copy of your invoice and the packaging that the part was delivered in. Contact our staff prior to sending back your item to discuss the details of the situation by filling out the form below.